Privacy Policy
Your privacy matters to us. This policy explains how Loaningex Academy collects, uses, and protects your personal information.
Information We Collect
At Loaningex Academy, we collect information to provide you with excellent educational services and improve your learning experience. Here's what we gather and why:
Personal Information
Name, email address, phone number, and mailing address when you register for our programs or contact us for information.
Educational Data
Course progress, assignment submissions, quiz results, and learning preferences to track your academic journey.
Technical Information
IP address, browser type, device information, and website usage patterns to ensure optimal platform performance.
How We Use Your Information
We use your information exclusively for legitimate educational purposes and to enhance your learning experience:
- Deliver course content and track your academic progress
- Communicate about program updates, schedules, and important announcements
- Provide technical support and resolve platform issues
- Send relevant educational resources and investment insights
- Improve our curriculum based on student feedback and performance data
- Comply with legal and regulatory requirements in Canada
Information Sharing and Disclosure
We believe in transparency. Loaningex Academy never sells your personal information to third parties. We only share data in these specific situations:
Service Providers: We work with trusted partners who help us deliver our educational platform, process payments, and provide technical support. These partners are contractually bound to protect your data.
Legal Requirements: We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of our students and staff.
Business Transfers: If Loaningex Academy undergoes a merger or acquisition, your information may be transferred to the new entity, but the same privacy protections will apply.
Your Privacy Rights Under Canadian Law
As a Canadian institution, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have these important rights:
Request a copy of all personal information we have about you
Update or fix any incorrect information in our records
Request deletion of your data, subject to legal requirements
Restrict how we use your information for certain purposes
Receive your data in a structured, commonly used format
Stop certain uses of your information at any time
Data Security Measures
Protecting your information is our top priority. We implement multiple layers of security:
- SSL encryption for all data transmitted between your device and our servers
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure Canadian data centers with 24/7 monitoring
- Regular staff training on privacy and data protection best practices
- Automatic logout features and password protection requirements
Data Retention Periods
We keep your information only as long as necessary for educational and legal purposes:
| Type of Information | Retention Period | Purpose |
|---|---|---|
| Student Records | 7 years after graduation | Academic transcripts and certification |
| Financial Information | 7 years | Tax and accounting requirements |
| Marketing Communications | Until you unsubscribe | Educational updates and resources |
| Website Analytics | 26 months | Platform improvement and optimization |
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and improve our educational platform. We use:
- Essential cookies that make our website function properly
- Performance cookies to understand how you interact with our content
- Functional cookies to remember your preferences and settings
You can control cookie settings through your browser, but disabling certain cookies may affect website functionality.
International Data Transfers
Your personal information is primarily stored and processed in Canada. If we need to transfer data internationally for technical or educational purposes, we ensure:
All transfers comply with Canadian privacy laws and international data protection standards. We use appropriate safeguards like standard contractual clauses and adequacy decisions.
Children's Privacy
Loaningex Academy's programs are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. When we make important changes:
- We'll notify current students via email at least 30 days before changes take effect
- We'll post the updated policy on our website with a new "Last Updated" date
- Major changes will be highlighted in our student newsletter
Contact Our Privacy Officer
Questions about this privacy policy or how we handle your personal information? We're here to help.
Email: [email protected]
Phone: +1 (204) 253-2646
Mail: Privacy Officer
Loaningex Academy
65 3 St SW
Portage la Prairie, MB R1N 2B6
Canada
Response Time: We respond to privacy inquiries within 30 days as required by Canadian law.